Last updated: August 20, 2025
At Unshakennovel.com, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase Unshaken: The Road of Resolve, or interact with our services.
We are committed to complying with international privacy standards, including the General Data Protection Regulation (GDPR) of the European Union and the California Consumer Privacy Act (CCPA/CPRA).
1. Information We Collect
We may collect the following types of information:
- Personal details (name, email address, billing/shipping address, phone number) provided during checkout or contact forms.
- Payment details processed securely through our third-party payment providers (we do not store credit card numbers).
- Technical information such as IP address, browser type, device, and cookies to improve website performance and user experience.
- Communication data such as emails, messages, or feedback you send us.
2. How We Use Your Information
Your information is used to:
- Process and deliver your book orders.
- Provide customer support and respond to inquiries.
- Send order confirmations, shipping updates, or service notifications.
- Improve our website, content, and user experience.
- Share updates, promotions, or news about Unshaken: The Road of Resolve (only if you opt in).
3. Sharing Your Information
We do not sell or rent your personal data. Your information may be shared only with:
- Service providers (payment gateways, delivery partners, hosting services) necessary to fulfill your orders.
- Legal authorities if required by law or to protect our legal rights.
4. Cookies & Analytics
- Our site uses cookies to improve navigation, analyze traffic, and personalize content.
- We may use tools like Google Analytics to understand site usage and improve functionality.
- You can disable cookies through your browser settings, though some features may not function properly.
5. Data Retention & Security
- We keep your information only as long as necessary to provide our services and comply with legal obligations.
- We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access or disclosure.
6. Your Rights under GDPR (European Union)
If you are located in the EU or UK, you have the following rights under the GDPR:
- Right of Access – request a copy of your personal data.
- Right to Rectification – request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”) – request deletion of your data.
- Right to Restrict Processing – request limits on how your data is used.
- Right to Data Portability – request transfer of your data to another service.
- Right to Object – object to processing for marketing or profiling.
- Right to Withdraw Consent – withdraw consent for data use at any time.
To exercise these rights, please email us at [email protected]. We will respond within 30 days.
7. Your Rights under CCPA/CPRA (California, USA)
If you are a California resident, you have the following rights under the CCPA/CPRA:
- Right to Know – request details about the personal data we collect and how we use it.
- Right to Delete – request deletion of your personal data.
- Right to Opt-Out of Sale/Sharing – we do not sell your personal data, but you may opt out of any data sharing used for advertising.
- Right to Non-Discrimination – you will not be discriminated against for exercising your privacy rights.
To exercise these rights, please email us at [email protected] with the subject line “CCPA Request.”
8. Third-Party Links
Our site may contain links to third-party platforms (Amazon, Apple Books, Kobo, etc.). We are not responsible for their privacy practices. Please review their policies separately.
9. International Data Transfers
As a Mauritius-based website, your data may be stored or processed outside your country of residence. We ensure appropriate safeguards are in place to comply with GDPR and other international privacy standards.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
[email protected]
Mauritius